Privacy Policy
This Privacy Policy explains how Zappia collects, uses, stores, and handles personal information when customers visit our website, contact us, or place an order for our handmade paintings and artwork. We respect the privacy of our customers and aim to handle personal information responsibly and in accordance with applicable data protection requirements. By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our website, purchase handmade paintings, contact customer support, or otherwise interact with Zappia, we may collect personal information that is reasonably necessary to provide our products and services.
The information we collect may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Customer support communications
- Payment-related transaction information
- IP address, browser, and device information
Information You Provide to Us
We collect information that you voluntarily provide when placing an order for artwork, completing checkout, contacting customer support, or communicating with Zappia. Customers are responsible for providing accurate and current information to ensure safe delivery of handmade items.
Payment Information
When you make a purchase, payment information is processed through the secure payment services available at checkout. Zappia accepts the payment methods displayed and available at checkout. We do not ask customers to send complete payment card details through regular email or chat.
How We Use Personal Information
Zappia uses personal information to process, manage, and deliver orders of handmade paintings, process payments, and communicate updates regarding your delivery.
Order and Delivery Information
When you order a handmade painting, we collect details necessary to safely package and ship your artwork. Certain information is shared with shipping and delivery providers solely for fulfillment purposes.
Data Security & Rights
Zappia takes reasonable administrative and technical measures to protect your personal information. Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data stored by contacting us at support@zappia.shop.